Ottit Reviews

"Ottit is the best for bookkeeping. They keep my financials clean and on time for accurate books. They are experts in Shopify as well as e-commerce accounting and bookkeeping. Ottit does an amazing job with customer service, and they're always available."

"We had quite a mess before Ottit came on, and their experience, responsiveness, and straightforward approach made us feel like they were the right team to help us get everything back on track. The onboarding process was smooth, especially considering the mess they inherited from us."

"Great value for service level. Ability to do a quick catchup, as we were a few years behind on taxes. Willing to provide client references. Constant improvement of service quality. Leadership takes full responsibility for team member mistakes."

"They specialize in e-commerce businesses, and we had outgrew the small local accountant in our area. Ottit caught many things our previous accountant missed. They keep us on track with our monthly bookkeeping and help us have a clear picture of our financial health."

"Ottit completed a historical clean-up on my books that was more thorough than I would've imagined! Communication was frequent, and the team was patient with me throughout the whole process. We're now entering into monthly upkeep and I feel confident moving forward."

"Amazing bookkeeping agency! really understand ecom and very granular about different channels and contrarevenue accounts which can get very complicated across the sheer transaction volume necessary in ecom. Also very willing to categorize in custom COAs, which I think is key to an organized budget."

"We needed a firm that could balance large volumes of transactions and multiple streams of income across different retail partners, marketplace channels and wholesale relationships."

"The experience with Ottit is seamless. They know what they're doing and they do it well. Communication is frequent and clear. When issues arise (rare), they rapidly solve problems and keep me updated on the intricacies."

"Ottit is incredible. The quoting process is fast and friendly, Saman and Paul (founders) are extremely attentive and really take into consideration your specific needs. The day to day is also great — their team is friendly, fast, and competent."

"Affordability, responsiveness, and kindness. They have been very responsive and kind. It's been great working with them."

"They've established a direct link between every platform where products are sold and our accounting system so that sales are reflected in real time. That makes a big difference when forecasting, understanding true cash flow and profitability, and staying on top of payables and receivables."

"Legendary so far. These guys had an excellent onboarding process. Got us setup. Are clear about expectations, and understand the ecommerce space inside and out."

"Very good- communicative partner who is speedy and thoughtful"

"They handled the historical clean up and worked with us through early 2024 until we hired an in-house Controller. During our tenure, they build processes around our accounting controls that we still use to this day. It was a very professional and high quality engagement."

"This firm understands my category of business (e-commerce). And the founder of the firm onboarded me and made sure we were in great shape prior to handing us off to an account manager which I really appreciated."

"They set up our Quickbooks account from scratch, connected our bank accounts and credit cards, mapped out how we want to view our revenue and expenses, and started off strong. We've grown 300% YoY and they continue serving us at a high level."

"Ottit is the only firm I've ever trusted with our books. They're reliable, timely, and have always gone a step ahead to help us out. From e-commerce to media they've been the best in class. It makes my life easier because I can digest the numbers without having to think twice or second guess."

"Any client over a $1M we share with them because we know the delivery and care will be nothing short of extra ordinary. They provide a holistic product that covers all things finance and accounting that a small business needs. Their support and onboarding is second to none!"

"It felt like I was getting the support of an entire team, even though I was paying what I would have paid to work with a single bookkeeper. Saman's team stayed on top of things and consistently followed up on anything still needed to fully complete the work."

"Our prior firm was completely horrible. Ottit was recommended by our fractional CFO. Ottit came in and cleaned up. Implementing good sound accounting procedures and policies. They have been absolutely fabulous to work with. We are a TEAM!"

"Ottit was the first team I worked with that actually understood e-commerce and I don't think I could work with anyone else from here on out. My previous bookkeepers were mostly freelancers from Fiverr and Upwork and the work wasn't great."

"On the very first call with the team I noticed an extreme attention to detail and a desire to do high quality work. There was no pressurization or sales."

"I've NEVER worked with a firm as great as Ottit. My books have been a mess for years and I never kept track of anything."

"Our financials look great for the first time in ages. I reviewed everything, and I'm SO THANKFUL! It makes a huge difference."

"The progress is unbelievable. For the first time in four years, our revenue is on an accrual basis, payroll is split by department, and we get personalized financial reports. Total game changer."

"Our previous CPA wrecked our books. Ottit saved us, got us back on track, and prevented a $30,000 tax overpayment. Without them, we'd have no visibility or process. Highly recommend their team!"

"Ottit transformed our messy spreadsheets and broken 2021 tax filing into perfect QuickBooks books in just 4 weeks. They set everything up as I wanted, integrated our tech stack, and handled our back office."

"We are a small e-commerce business and love working with Ottit! They've caught many things our previous accountant missed and keep us on track with our monthly bookkeeping. Their team has excellent communication and their work has helped give us a clear picture of our financial health."

"Knowledgeable in ecommerce and best practices to keep the books organized across multiple wholesale, dropship, and retail partners. Ottit team responds to questions quickly and efficiently, while providing on time monthly reporting based on or ever-changing needs and priorities."

"Been working with Ottit for Bookkeeping services for the past 4 years. Great company, very responsive, friendly and any issues you have they are ready to solve them. There’s a reason why we’re still in business with them."

"We were a few years behind on books and tax returns. Ottit helped us quickly catch up, and then provided timely month-end closes and books thereafter. …"

"Ottit has been a dream to work with! Between constant communication and clear expertise in the field, I've been able to rest easy in regards to my e-commerce bookkeeping for the first time in 7 years."

"We brought Ottit on in July to take over our day-to-day bookkeeping and it has been the best and easiest transition. Saman and Paul are amazing, as are their team. Everyone is responsive and asks good questions rather than guessing, which matters a lot when you are handing over a messy set of books."

"Ottit has been an incredible experience. Very affordable, great communication, and kind and knowledgable people!"